Legal

Terms & Privacy

Last updated: April 1, 2026

1. Agreement to Terms

By accessing or using the services provided by Kartel AI, Inc. (“Kartel,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, you may not access or use the Services.

2. Description of Services

Kartel provides AI-powered creative production services, including:

  • AI-assisted content generation, creative production, and asset creation
  • Custom model training using client-provided brand assets
  • The Creative Intelligence Platform (CIP) for project management and deliverable review
  • Creative orchestration, performance analytics integration, and workflow automation
  • Consulting and strategic services related to AI-powered creative production

3. Client Accounts

To access certain features, you must create an account. You agree to provide accurate information, maintain security of credentials, and accept responsibility for all activities under your account.

4. Intellectual Property & Ownership

4.1 Client-Owned Output

All creative deliverables produced by Kartel are 100% client-owned intellectual property. Clients receive full rights to use, modify, distribute, and sublicense all deliverables without restriction.

4.2 Custom Models

LoRA models trained on client brand assets are client-owned IP, portable and transferable at the client's discretion.

4.3 Kartel Platform & Tools

The Kartel platform and underlying technology remain the intellectual property of Kartel AI, Inc. Clients receive a limited, non-exclusive license during their engagement.

5. Data Security & Privacy

  • No client data passes through third-party AI APIs.
  • All client data is encrypted at rest (AES-256) and in transit (TLS 1.3)
  • Client data is siloed — never commingled with other clients' data
  • Air-gapped training options available for sensitive materials
  • Raw training data destroyed per NIST 800-88 after model training

6. Acceptable Use

You agree not to use the Services to generate harmful content, infringe intellectual property, reverse-engineer the platform, or circumvent security measures.

7. Payment Terms

Services are billed per client agreement. Invoices are due within 30 days. Late payments may incur interest at 1.5% per month.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information disclosed during the engagement. Obligations survive termination.

9. Limitation of Liability

Kartel's total liability shall not exceed fees paid in the preceding 12 months. Kartel shall not be liable for indirect, incidental, or consequential damages.

10. Termination

Either party may terminate with 30 days' written notice. Upon termination, all client-owned models and assets will be transferred, and platform access revoked within 7 business days.

11. Governing Law

These Terms are governed by the laws of the State of California. Disputes shall be resolved in the courts of Los Angeles County.

12. Contact

Kartel AI, Inc.
407 Maple Drive, Beverly Hills, CA
Email: legal@kartel.ai